All our products(except for orders overseas) are backed up by an unconditonal money-back guarantee or free replacement. We should be notified of any problem immediately upon receipt of the flowers. We reserve the right to refuse a request for refund if such request is not received by us on a timely basis. All prices shown and all transactions are in Ringgit Malaysia (RM).

Order For Wreaths/Sympathy Flowers
For all orders for wreaths or sympathy flowers, the time and date of the funeral (when the deceased will be taken out for burial) MUST be stated clearly in your order, and the flowers are delivered only after the funeral, we are not hold responsible to make any refunds or cancellations.

As our products are mostly perishable, please revert as soon as possible if there is a problem. All refund request will be dealt on a case by case basis.

For refunds to customers due to the customers' themselves cancelling the orders, we have a transaction charge of 5% of the purchase price. As such refunds will be paid back to the customer at purchasing price less 5%.